iWild Document Upload: Format and Size Rules
Submitting documents for verification is a standard step at any reputable online casino, and iWild is no exception. This guide provides a clear, step-by-step walkthrough of the iWild document upload process, detailing the exact format and size rules you need to follow to ensure a smooth and speedy verification, allowing you to get on with enjoying your iWild bonus and other promotions without unnecessary delays.
Why iWild Requires Document Verification
iWild casino, like all licensed gambling operators, is legally obligated to verify the identity and age of its players. This process, known as Know Your Customer (KYC), is a crucial security measure that helps prevent fraud, money laundering, and underage gambling. You will typically be asked to upload documents when you make your first withdrawal request. Passing verification is mandatory to withdraw winnings from any promotion, including an iWild no deposit offer or iWild free spins.
Accepted Document Types and Formats
iWild requires specific documents to confirm your identity, address, and payment method ownership. The casino accepts digital scans or clear photographs of your original documents. The most commonly accepted file formats are JPG and PDF. The maximum file size for each upload is usually 5 MB. Ensure all four corners of the document are visible and that every detail is clear and legible.
| Document Purpose | Accepted Documents | Key Details to Show |
|---|---|---|
| Proof of Identity (POI) | Passport, National ID Card, Driver’s License | Full name, date of birth, photo, expiry date, document number |
| Proof of Address (POA) | Utility bill, Bank statement, Tax document | Your full name and address, issue date (within last 3 months) |
| Proof of Payment Method | Front of credit/debit card, Bank statement screenshot | First 6 and last 4 digits of card number, your name (mask the rest) |
Step-by-Step Upload Guide
Follow these steps to successfully submit your documents to iWild casino:
- Log into your iWild account and navigate to the ‘My Account’ or ‘Verification’ section.
- You will see a list of required documents (e.g., ID, Proof of Address). Select the first one.
- Click the ‘Upload’ button and select the correct file from your device. Ensure it meets the size and format requirements.
- Submit the file. The status will change to ‘Pending Review’.
- Repeat the process for any other requested documents.
- Wait for confirmation. The verification team will review your submission, typically within 24-48 hours.
Common Problems and Troubleshooting
Most delays in verification are due to simple, avoidable issues. If your documents are rejected, check for these common problems first. A blurry photo or a cropped-off edge are frequent culprits. Ensure the document is fully visible and that the image is not pixelated. Also, confirm that you are uploading a valid Proof of Address; a document older than three months will not be accepted. If you used an iWild promo code during registration, double-check that the name on your documents matches the name you registered with exactly. For further assistance, reputable portals like worldstar.org.uk often have community forums where users share their experiences.
What Happens After You Submit?
Once you have uploaded all required files, the iWild verification team will manually review them. This process usually takes between 12 to 48 hours, though it can be longer during peak times. You will receive an email notification confirming whether your verification was successful or if additional information is needed. Once approved, your account status will be updated, and any pending withdrawals will be processed. A verified account ensures seamless future transactions and full access to all iWild promotions and features.